The care we provide
LOROS Hospice is a local charity and every year we care for over 2,500 people across Leicester, Leicestershire and Rutland.
We deliver free, high-quality, compassionate care and support to terminally ill patients, their family and carers. We deliver care that is special and unique to each individual.
What we offer
- Specialised care for those over 18 with complex problems who are suffering from a terminal illness when cure is no longer possible
- Short-stay inpatient ward for symptom management and/or end of life care
- Outreach support in the patient’s home - Clinical Nurse Specialist and home visiting service
- Day therapy.
- Complementary therapy
The aim of our 31-bed inpatient ward is to provide high quality care to patients, their families and friends, addressing physical, psychological, emotional and spiritual needs. The focus of this care is to enhance quality of life.
The team of doctors, nurses and other Hospice staff promotes dignity and individual choice and strives to improve the patient’s care experience.
A skilled and experienced team of occupational therapists, physiotherapists, and therapy assistants, work collaboratively as a multi-disciplinary team to enable patients to progress towards their personalised goals. The aim is to support them in fulfilling their potential for maximum independence and functioning in daily life, and helping them to achieve their goals as appropriate. This often includes working with patients and their families.
Occupational therapists and physiotherapists work together to provide ways of maximising a patient’s independence and helping them to get home if appropriate.
Counselling and psychological support
A specialist confidential counselling service is available for patients and their families who are anticipating grief and who are terminally ill and bereaved. Counselling gives people the opportunity to talk through their experience with trained counsellors who enable patients and families to make more sense of their feelings. A bereavement support service is also available in the hospice and in the community.
The team is available to support patients, their families and friends, staff and volunteers. The purpose of the team is to meet the spiritual and religious needs of individuals of any or no faith.
Home visiting service
Our highly trained Home Visiting Volunteers provide companionship, practical and emotional support to patients in their homes for up to four hours per week. Our volunteer visitors allow relatives and carers to leave the home with peace of mind or to have time to themselves. The service is tailored to meet your needs and the needs of your relative or carer. Our volunteers will adapt themselves according to how you are feeling on the day.
LOROS Day Therapy is a nurse led service at the hospice Monday - Friday. There are three programs of care available depending on the individual's needs. This will be assessed by a Day Therapy nurse following your referral.
Community Nurse Specialists (CNS)
The LOROS CNS Team provides specialist palliative care and advice to patients and families in their own homes. This is achieved through direct patient contact and liaising with other health and social care providers.
(Lymphoedema is chronic longstanding swelling which can affect any part of the body.)
The nurse-led lymphoedema service supports patients in the hospice and in the community. Providing specialised care for patients with lymphoedema which may be due either to cancer and its treatments, or to other causes.
The aim of the service:
- to offer specialist knowledge and advice on lymphoedema management to you (the patient), your carers and to health professionals
- to provide a clear understanding of the causes of lymphoedema
- to advise on the management of lymphoedema
- to work with you to plan your individual care
- to enable you, with support, to control your lymphoedema
What is lymphoedema?
Lymphoedema is chronic longstanding swelling which can affect any part of the body. It occurs when the fluid drainage system in parts of your body is not working very well. The drainage system is known as the lymphatic system. When the lymphatic system can no longer work effectively, there is a build-up of water and protein in the tissues beneath the skin surface.
A range of complementary therapies are offered to patients and relatives primarily to enhance well-being and quality of life, this is provided both in the hospice and in the community.
The Hospice provides a Medical Outpatients service at the hospice and in the community. Patients will be seen by a palliative care doctor following a referral from a healthcare professional such as a GP. Some patients who are too unwell can be seen at home.
The cultural support officer at LOROS helps where our patients and families have particular cultural needs. Part of the role is to assist in communication and facilitate language support in English/Gujarati. The Cultural Support Officer offers emotional support, assistance and liaison between families and health care professionals.This can take place at the Hospice with the Multi-Disciplinary Team or at patient's homes with the LOROS Community Nurse Specialist, LOROS doctors who provide specialist palliative care at home and Specialist Palliative Carer Nurses at Leicestershire Partnership Trust (LPT).
The role also includes developing a network with multi diverse/faith communities within Leicester, Leicestershire and Rutland to ensure responsive clinical service.