The care we provide
LOROS Hospice is a local charity and every year we care for over 2,500 people across Leicester, Leicestershire and Rutland.
We deliver free, high-quality, compassionate care and support to terminally ill patients, their family and carers. We deliver care that is special and unique to each individual.
What we offer
- Specialised care for those over 18 with complex problems who are suffering from a terminal illness when cure is no longer possible
- Short-stay inpatient care for symptom management — with help, half of these patients go home
- Outreach support in the patient’s home
- Palliative day therapy.
The aim of our 31-bed inpatient ward is to provide high quality care to patients, their families and friends, addressing physical, psychological, emotional and spiritual needs. The focus of this care is to enhance quality of life.
The team of doctors, nurses and other Hospice staff promotes dignity and individual choice and strives to improve the patient’s care experience.
A skilled and experienced team of occupational therapists, physiotherapists, therapy assistants, discharge liaison nurses, social workers and a social work assistant, work collaboratively as a multi-disciplinary team to enable patients to progress towards their personalised goals. The aim is to support them in fulfilling their potential for maximum independence and functioning in daily life, this often includes working with patients and their families to enable them to remain or return to their home environment.
Occupational therapists, physiotherapists, discharge liaison nurses and a social worker together provide ways of maximising a patient’s independence and helping them to get home if appropriate.
Counselling and psychological support
A specialist confidential counselling service is available to patients and their families. Counselling gives people the opportunity to talk through their experience with trained counsellors who enable patients and families to make more sense of their feelings. A bereavement support service is also available.
The team is available to support patients, their families and friends, staff and volunteers. The purpose of the team is to meet the spiritual and religious needs of individuals of any or no faith.
Home visiting service
Patients and carers can be provided with a home visitor a few hours a week to allow carers to leave the home with peace of mind so they can spend time doing other things.
LOROS Day Therapy is available at the Hospice Monday to Friday and is accessed through a medical referral. We provide multidisciplinary care including complementary therapy, diversional and creative activities, information and support, Chaplaincy and review by a specialist doctor, trained nurses, physiotherapy and occupational therapy.
Community Nurse Specialists (CNS)
The LOROS CNS Team provides specialist palliative care and advice to patients and families in their own homes. This is achieved through direct patient contact and liaising with other health and social care providers.
The nurse-led lymphoedema clinic at LOROS provides specialised care for patients with lymphoedema, which may be due either to cancer and its treatments, or to other causes. The team consists of qualified staff specialising in lymphoedema, health care assistants and administrative staff. The team are supported by a Consultant in Palliative Medicine.
The aim of the clinic:
- to offer specialist knowledge and advice on lymphoedema management to you (the patient), your carers and to health professionals
- to provide a clear understanding of the causes of lymphoedema
- to advise on the management of lymphoedema
- to work with you to plan your individual care
- to enable you, with support, to control your lymphoedema
What is lymphoedema?
Lymphoedema is chronic longstanding swelling which can affect any part of the body. It occurs when the fluid drainage system in parts of your body is not working very well. The drainage system is known as the lymphatic system. When the lymphatic system can no longer work effectively, there is a build-up of water and protein in the tissues beneath the skin surface.
A range of complementary therapies are offered to patients and relatives primarily to enhance well-being and quality of life.
The Hospice provides a Medical Outpatients service where patients may be seen by a palliative care doctor. Some patients who are too unwell can be seen at home.
The Cultural Support Officer (CSO) can help where there are particular cultural needs, for example language support, religious support, dietary needs. The CSO speaks Gujarati and some Hindi. The CSO works alongside the different teams at the Hospice and does joint patients visits in the community with the LOROS Community Nurse Specialist Team and Clinical Nurse Specialist in Palliative Care.