Senior Management

Senior Management at LOROS comprises a number of individuals who collectively have operational authority and responsibility for running the organisation. They are directed and supported by the Board of Trustees with regard to strategy and performance and provide relevant and timely information to the Board to enable it to discharge its responsibilities. The Chief Executive, Lead Clinician and Director of Care Services attend all Board meetings.

John Knight

Chief Executive

John became CEO of LOROS in March 2015. John’s 30+ year career in the charitable sector started when he left University with a BA in Sports Studies in 1986 and started working in a small local charity with disadvantaged inner city children. John has since gained an MBA from Strathclyde University and has worked for 5 different organisation – with 19 years as a Chief Executive.   As CEO of LOROS John aims to ensure that the organisation, its staff and volunteers are all  united in the vision and strategy for the future of the hospice. This includes considering what services the organisation offers to the communities of LLR, how these can be funded in a sustainable way and how LOROS looks to the future and remains fit for purpose. He firmly believes this can only be achieved through the staff and volunteers and that the success of the charity is based upon the exemplary specialist end of life care and wrap around support that it provides to patients and their families. 

Outside of work John is a keen sportsperson who enjoys off road running, cycling and a little bit of adventure racing. He is married to Angela with 3 children (36, 34 and 18).

Jo Kavanagh, RGN RM BSc MA

Director of Care Services

Jo joined LOROS as Director of Care Services in July 2011. Jo qualified as a Registered Nurse in 1983 and as a Midwife in 1986. She had over 30 years’ experience in the NHS before joining LOROS, working in a variety of clinical and management roles across England. These were predominately within Cancer and Haematology services and more latterly for the East Midlands Cancer Network. Jo has a BSc (Hons) in Nursing for Health and an MA in Applied Health Studies (Management).

Jo is responsible for all of the care services delivered by LOROS both at the Hospice and out in the community. She has a number of other responsibilities in this role which are the Registered Manager for the Care Quality Commission (CQC) regulated services, the Accountable Officer for the safe use of Controlled Drugs and the Caldicott Guardian, being responsible for the appropriate use of patient data. All these roles help ensure LOROS is delivering a safe and high quality services to patients and families. Jo feels extremely privileged to be in this position and strives to ensure that all care services are consistently the best that they can be for current patients and those who will require hospice care in the future.

Jo is married to Tom, who is an electrical engineer and has two daughters, Laura (22) and Helen (18). She enjoys keeping fit and making the most of her free time by taking trips away with family and friends.

Wayne Matts

Director of Finance

Wayne joined LOROS in December 2014 after a 30+ years career in the private sector.

As Director of Finance, Wayne’s main responsibility is to ensure LOROS uses it’s finances in accordance with it’s charitable aims and in compliance with legislation. Ensuring those resources are used in a sustainable way is vital.

Outside of work, Wayne is a keen sports fan, in particular supporting Leicester City and Leicester Riders Basketball Club. He is married to Caroline with one son.

Dr Luke Feathers, MBBS FRCP

Lead Consultant in Palliative Medicine at LOROS

Dr Feathers is the medical lead for the Hospice and oversees medical aspects of care for patients on the ward, in day therapy, out patients and at home, in conjunction with their general practitioners and the community teams.

He is responsible for co-ordinating the other doctors who work at the Hospice including those in training. He chairs the Medicines Management Group and contributes to the Clinical Governance Committee as part of maintaining high quality governance for the Hospice.

He trained in Newcastle upon Tyne and then worked in anaesthetics, hospital medicine and general practice before training in palliative medicine in the North East, Aberdeen, Nottingham and then Leicester.

He has been particularly interested in developing services for patients with neurological conditions, has some training in cognitive behaviour therapy and facilitates advanced communication skills courses.

He became the Medical Lead for LOROS in December 2006 and shares responsibility for developing the Hospice strategy, focusing particularly on community services.

Karen Ashcroft, MA

Director of Strategy and Development

Karen joined the Hospice in May 2011 having previously volunteered at the hospice. Her experience has been predominately been in strategy and service improvement. She led the implementation of the National Bowel Cancer Programme in Lancashire, led a successful CQC inspection in LLR before going on to becoming the End of Life Commissioning Lead, developing the local End of Life Strategy. In 2015 Karen gained Masters (with distinction) Degree in Hospice Leadership from Lancaster University. Karen works to ensure that there is a clear and sustainable strategic vision for the future of LOROS and that the Senior Management Team are held accountable for the delivery of the strategy to the board of trustees and our local community.

Karen is passionate about expanding the support LOROS can provide to people in the community, closer to their homes and is extremely proud of LOROS Local, our mobile outreach vehicle and the impact that it has made. She also works closely with local commissioners and other providers of end of life services to develop and improve services for patients, families and carers across Leicester, Leicestershire and Rutland. Family is everything to Karen. Born and raised in Liverpool she is also a passionate supporter of Liverpool Football Club.

Caroline Baker

Director of Income Generation and Business Development

Caroline joined LOROS in June 2019 having worked in the charitable sector for over 14 years. Prior to this she spent the first 7 years of her career in the financial sector. She is an experienced Director of Fundraising and Communications, however her specialism is in Philanthropy, having implemented and led the Major Gift and Capital Appeal programmes at Barnardo’s. She has significant experience across a range of fundraising disciplines as well as organisational stakeholder management.

Caroline is responsible for all areas of income generation at LOROS, from the more traditional areas, such as Fundraising, Lotteries and Enterprise- to developing new and innovative income streams for LOROS with the aim of raising more long term sustainable funds to support patients and their families. Underpinning all of income generation is the data team who support income generation in their communication with our supporters.

Caroline is passionate about building meaningful relationships and partnerships with supporters, so that all supporters feel genuinely valued and truly know the difference that their support makes at LOROS.

Liz McIntyre

Director of Education and Workforce

Liz joined LOROS in September 2019 having worked for the NHS Leadership Academy for seven years. In that time she led on communications, apprenticeships and quality improvement as well as being instrumental in the design and set up of the newly established East Midlands Development Service which provides bespoke Organisational Development and Leadership interventions to health and social care organisations across the region.

Liz originally trained as a journalist and worked for ITV for a number of years before moving into a press office role within the police. Since then she has been Head of Communications for a Local Authority and has more recently occupied a variety of strategic roles within the Department of Health, Strategic Health Authority, Public Health England and the Academic Health Science Network.

Liz is responsible for the Education and Research arm of LOROS and works with external stakeholders and LOROS staff to ensure the delivery of first class End of Life Care training. She is passionate about workforce and creating conditions in which staff can thrive. Liz is also currently training to be a midwife and is an ambassador for the NHS England ‘Changing Perceptions’ work stream which aims to promote careers in nursing and midwifery.