Kind words

It's the small things that make a big difference

Nothing too much trouble for the staff, especially when feeling alone. Isolated at night when family at home – good chats and lots of regular tea made for me.
It was so nice of Complementary Transport Provider to come and apologise for being late.
The Chef on duty going that extra mile. Taking pride in his work.
The Counsellor gave me an opportunity in 2016 for group counselling. Has made a real difference to my life.
Massages from the Complementary Therapists. Experienced professionals, excellent.