Meet our Lottery team

To contact a member of our lottery team, you can either call (0116) 231 8430 or send an email.

Colette Norman CMgr MCMI

LOROS Lottery Manager

Colette joined the team as the Lottery Manager in November 2017. Colette already had close links to the Hospice. Her Mum passed away at LOROS in March 2011 and then her Father-in-law in November 2014. She and her family have already supported the winter raffle in 2013 as their Mum was the face of the campaign. Since then she has had a strong admiration for the Hospice and thought it would be amazing to work for such a great organisation.

Colette has a background of over 15 years in event management, business development and promotions. She has a Bachelor of Arts degree from the University of Birmingham in business management (2002) and is a charted manager.

“I really want to continue what has been built up over the last 21 years and thank everyone who plays!”

John Hurst

Assistant Lottery Manager

John joined the Lottery team in November 2015 after working in the private sector for over thirty years as a graphic designer in various creative agencies and studios.

Taking a complete change of direction, he started his role as Assistant Lottery Manager, looking to be part of a team and an organisation that really does make a difference in the community and found it at LOROS.

“The role I have here in the lottery team is a real change, a challenge and totally rewarding as we look to increase the number of players and consequently revenue into the Hospice, to maintain the care package that patients, family and friends receive. When I tell people where I work I’m really proud, it’s a special place."

Tom Nicholls

Lottery Promotions Lead

Tom started in his role at LOROS in April 2017 after working at De Montfort Students’ Union for a number of years; where he started after graduating in 2005.

Tom manages the promotions team of both staff and volunteers, as well as the relationship with corporate partners.

Tom said “My granddad was an inpatient at LOROS when I was a child and I can remember back then understanding that it was a really supportive place. I’m very proud to work here and to play a part in bringing in regular income to go towards patient care

Lindsey Geary

Lottery Promoter – In-store

Lindsey has been part of the Lottery Promotions Team since 2014. She has a background in sales and in-store promotions and is looking forward to her new and exciting role. Lindsey also has a very personal connection to LOROS.

“My mum had treatment at LOROS and I have first-hand knowledge of the amazing work that LOROS do.”

Lindsey recruits new players to the LOROS Lottery at various stands and stores and loves meeting new people wherever she goes, so if you see her about pop over and say hello.

Sarah Robinson

Lottery Promoter – In-store

Sarah has been part of the Lottery team since 2011 and thrives on signing up new lottery players to bring a regular income to the Hospice.

Sarah promotes LOROS and recruits new players to our lottery at stands in various stores and at events throughout the county.

Sarah has worked in a similar role prior to LOROS, promoting beauty products in major retail stores across Leicestershire and she loves this type of work – but promoting LOROS means so much more.

Veselka Saric

Lottery Promoter - In-store

Veselka joined the Lottery Promotions team in December 2016, having changed direction from working in the Banking Industry and becoming a member of 'Team LOROS'.

She is passionate about the care and support that LOROS delivers to patients and their families across the County, and wants to ensure that LOROS goes from strength to strength by recruiting new players and retaining existing ones.

If you see her out and about, she'd love to have a chat and she's very friendly!

Dianne Noon

Relief Cash Collector / Lottery Promoter - In-store

Dianne joined the team as a Lottery Promoter and Relief Lottery Collector in October 2017 after taking time off from working in the NHS.

Dianne has a personal link with the Hospice as LOROS provided inpatient care for her Mum in 2016 and it is around this time that she began as a volunteer for LOROS managing the city centre cash donation boxes.

You'll see her out and about in various locations promoting the lottery, selling scratch cards, and collecting cash - anything that helps support LOROS! If you see her come over and say hello.

Finance and administration team

Our finance and administration team process payments and look after the day to day administration tasks.