Shop and Enterprises team

To contact a member of our Shop and Enterprises team, you can either call (0116) 231 3666 or send an email.

Gary Dale

Retail Manager

Gary joined LOROS in January 2019. As a Retail Manager, his role is to oversee the 29 LOROS shops, along with Mary, Deputy Retail Operations Manager.

Gary's main role is to review the current high street and ecommerce shops within the charity, as well as reviewing external opportunities. He shares the same goal - to maximise the income to support the Hospice.

The shops are largely supported by a great bank of volunteers and dedicated management teams. He feels proud to a part of a passionate team and committee who support the Hospice through hard work, donations and not forgetting our wonderful customers.

Mary Lockhart

Deputy Retail Operations Manager

Mary joined LOROS in December 2018, following a varied career within customer service and retail.

Her main role is to manage the daily operations of our 29 shops, with support from Gary, the Deputy Retail Business Development Manager.

Mary’s aim is to improve the service and products we offer our customers and to promote the variety and quality our shops offer. All with the goal of maximising the profits to provide funding for the Hospice.

“I feel privileged to be able to work at LOROS and see the amazing support they give to so many families each year. I am so proud to work here and be part of the shops team who are all so passionate about what they do.”