Short Course:
Communication Skills for Support Workers

Date and time

01/10/20 13.30-16.30

Cost

Fully funded

Venue

LOROS, Groby Road, Lecester, LE3 9QE
LOROS
Groby Road
Lecester
LE3 9QE

About this course

Fully funded by Health Education England East Midlands for care homes, residential care homes, primary care staff, domicillary care staff and phlebotomists across LLR. This half day workshop uses a mixture of group work, videos and rehearsals to improve confidence and skills in communicating with patients and families, specifically when addressing challenging questions about end of life care.

The session will include:

• Listening and questioning skills-good practice tips and hints

• Blocking behaviours-what stops a conversation

• Dealing with challenging questions at the end of life

• Having open honest discussions about serious illness

Suitable for

For care homes, residential care homes, primary care staff, domicillary care staff and phlebotomists across LLR.

How to register

Register now


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