Short Course:
Breaking Bad News (including over the telephone)

Date and time

11/11/2020 14.00-15.00

11/11/2020 15.30-16.30


Fully funded


Not Applicable
Not Applicable

About this course

Conversations around breaking bad news can be particularly difficult and stressful in nature. This session is designed to equip frontline staff with the tools and skills to handle telephone calls or face to face meeting with patients and their families/carer appropriately and with clarity and compassion.

This session will be delivered using our ECHO (Extension of Community Healthcare Outcomes) technology. ECHO is a recognised and secure teleconferencing method of delivery using ECHO Zoom software and will require delegates to simply click onto a link that will be sent to them via E mail to attend the session. The only requirement that delegates will need is a device that has a camera and microphone such as a computer, laptop, iPad, iPhone or smart phone.

Suitable for

For nursing homes, residential homes and domicillary care staff across LLR.

How to register

Register now

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