Short Course:
2 Day Advanced Communication Skills Training

Date and time

5th & 6th May, 2020
9.15am - 5.15pm both days (finish time is approximate).


£420 - 2 days (includes lunch).


LOROS, Groby Road, Lecester, LE3 9QE
Groby Road

About this course

Please note:

As many of the issues surrounding this training are about dealing with distress and end of life, it can be an emotional experience. It is not advisable to attend if you have recently undergone any personal serious ill-health or recently suffered a bereavement.

Advanced Communication Skills Training provides a structured evidence based approach to communication skills. It allows participants to set the agenda by identifying challenging communication scenarios from their own field of professional practice.

This course runs over two consecutive days utilising an interactive workshop approach. A willingness to use experiential methods of learning and undertake video recorded role plays during the two days is an expectation of the course. Please note that attendance at all sessions over the two days is essential.

Typical course content includes strategies for:

  • Breaking bad news
  • Dealing with collusion
  • Managing anger and distress
  • Responding to challenging end of life questions

By the end of the course delegates will have:

  • Increased understanding of skills that enhance patient communication and the behaviours that may block it
  • The opportunity to practise skills in a safe in a safe and supportive environment
  • Constructive feedback from other participants
  • An action plan to transfer their learning into practice

Suitable for

Registered nurses/nursing associates/allied health and social care professionals who hold an individual professional registration within health and social care settings e.g. NMC, HCPC.

How to register

Please use the online registration below to book. If you have any issues, please call the Education department on 0116 2318455.

Register online

How would you like to pay?

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